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Car Dealership 360

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The pain

The receptionist enters the customer's details by hand, the mechanic re-types the same information into a different system, and the cashier reconstructs the service record from paper notes to produce a bill.

The result

What the receptionist enters, the mechanic sees. When the service ends, the cashier's bill is ready.

How it works

The added value is in the connection. Every department reads from and writes to the same record from the moment the customer arrives. The receptionist's check-in becomes the mechanic's brief and the cashier's billing summary automatically. There is no re-entry step, no paper handoff between desks. Staff work from one live view of the customer and vehicle, from arrival to payment.

  1. Register the visit once

  2. Record and approve the work

  3. Prepare the final handoff

Scope, savings and a working example

A working example

The receptionist types the customer's details into one system. The mechanic re-enters them into another. The cashier types them again for the invoice. Three opportunities for an error.

The receptionist enters the customer's details in one system. The mechanic types them into another. The cashier into a third. The same information is entered multiple times, and every manual transfer is a chance for an error, a delay, or a lost service record.

Savings to measure

  • Less duplicate data entry and paper handoff between departments
  • Faster billing with a clear, traceable audit trail
  • A clearer service history for future visits

The customer vehicle app and automated reminders are shown as an expansion path, not claimed as completed scope in the current reference.

What the system handles

  • Share approved records between departments
  • Track authors, timestamps, and service history

What your team controls

  • Approve quotes and exceptional repairs
  • Confirm insurance and registration actions
  • Review personalised offers before sending

Best fit: Dealer groups · Service networks · Rental fleets · Equipment maintenance

Reference: a major Slovenian automotive group covering sales, tyres, oil, repairs, registration and insurance. Delivered through a Fable Labs partner. Client name is under NDA; visuals from the implementation are available without identifying the client.

Try the workspace

Register a sample visit, switch to the workshop, then follow the same record through to an invoice draft.

Open full screen
Service desk

One visit, from arrival to invoice.

Sample workspace

Open a service visit

Capture the customer and vehicle once. The same job card follows the visit.

About this demo

Fictional records and prices. No dealer systems, real invoice, payment or message. Department switching illustrates responsibilities, not access control. Changes reset on reload.

How would this work for your business?

Tell us about your current process. We’ll map the right setup around your tools and agree on a focused pilot.

Discuss this solution

A closer look

Reception, workshop and cashier use the same service record.

Try the interactive demo
From the working demo · sample data · English interface
Product walkthrough: Car Dealership 360
Download MP4

English interface. Recorded from this working prototype with fictional data. No live business connections. Silent walkthrough.