What's actually inside a package?+
Three things — pre-configured workflows for your specific tasks, automated triggers that handle routine operations without your input, and connections to the tools you already use (inbox, calendar, customer database, custom systems). The exact configuration is selected during the Discovery Call.
Do I need to be technical?+
No. Most clients are non-technical founders. Training, plain-language docs, and video walkthroughs are included. Your team learns to operate the system, not maintain it.
Will this work with my CRM?+
We work with tools such as HubSpot, Salesforce, Pipedrive and Attio. We first check your plan, available APIs and permissions, then confirm which connections are possible. You do not have to migrate just to discuss a workflow.
How does the money-back guarantee work?+
If during your first month of using the system you decide it doesn't fit you, we refund the setup fee in full. No arbitration, no clawback. You just write us, and we process the refund within 5 business days. The monthly subscription is cancelled at the same time.
Where does the data live?+
That depends on the tools and deployment we agree for your workflow. Before launch we document where data is stored, which providers process it, and what access and exports you retain. Self-hosting is an option where it fits.
What about ongoing changes?+
Every package includes support (7 to 90 days depending on tier). After that, a monthly subscription from 900 USD covers new modules, automations, and integrations on demand.
How fast can you start?+
Discovery Calls inside a week. Core installs ship in 1–3 days. Virtual Brain in 1–2 weeks. Orchestrator in 3–8 weeks depending on scope.
Where are you based and can we meet in person?+
The founders are based in Bali, Indonesia. In-person meetings happen in Canggu, Ubud, or Uluwatu — usually over coffee or in a co-working space. For clients in Jakarta, Singapore, Dubai, or Lisbon — we travel for Premium and Enterprise engagements. For everyone else — high-quality video calls and async work.
What languages do you work in?+
English and Russian — natively. Indonesian — basic conversational. For Premium and Enterprise clients we can configure the system to operate in Bahasa Indonesia, Mandarin, or any other language your team uses.